Refund & Return Policy

Refund & Return Policy

If your order arrives damaged, defective, incorrect, or materially different from what you ordered, contact us at slatescookware@gmail.com within 7 days of delivery with your order number and clear photos of the product and packaging.

Eligible returns should be unused, clean and safely packed. Products damaged through misuse, accidental damage, normal wear or improper care may not qualify.

Once a return is approved and inspected, eligible refunds are processed to the original payment method. Bank or payment-provider processing times may vary.